Customer Support: Rudi Project Kerosene Sunglasses

I’m on my second pair of Rudi Project Kerosene Sunglasses . I like them because they are light and stay put on my face, and it is VERY easy to change lenses. But more importantly, they have a great guarantee and they back it up with quick, friendly service.

I’m on my second pair of Rudi Project Kerosene Sunglasses . I like them because they are light and stay put on my face, and it is VERY easy to change lenses. My first pair lasted four years before the frame broke. But because I used them for everything — skiing, mountain biking, road biking, and climbing — I figured I got my money’s worth from that pair. So I bought a second pair. Unfortunately, my second pair broke last week, little over a year old. I checked the Rudi Project web site and found out the frames are guaranteed for 3 years. I then followed the easy-to-find, easy-to-follow return instructions and mailed the frames back to Rudi Project. Within seven days, I received my new frames in the mail. Now that’s GREAT customer service!